Cheapest ServiceM8 Setup for Two Technicians

Price correction (2026-10-20): Updated the ServiceM8 feature-price treatment and SMS comparison assumptions using the US pricing table and official pricing explanation. This note applies only to those price details; the article’s other checks and verification date are unchanged.

The cheapest ServiceM8 setup for two technicians is the Starter plan at $29 a month, which includes unlimited users and 50 new jobs per month. The $0 Free plan allows 1 user only, so it does not fit a two-person crew. If you create more than 50 jobs a month, the next published tier is Growing at $79 a month for 150 jobs, per the ServiceM8 US pricing page.

Key points

• Starter at $29 a month is the lowest-priced ServiceM8 plan that allows two users, and it covers up to 50 new jobs per month.
• The Free plan is limited to 1 user and 30 jobs per month, so two technicians cannot share it.
• ServiceM8 states it does not charge per user, so the monthly price is the same at 2, 5 or 8 users on any paid plan.
• The number that decides your plan is jobs created per month: 50 on Starter, 150 on Growing, 500 on Premium, 1500+ on Premium Plus.
• Auto Time Tracking is included: a two-user Starter base remains $29/month, or $348 for a 12-month budget, before usage and optional costs.

What does this estimate assume?

The estimate assumes two technicians who both need a login, that you pay month to month, and that you create a known number of new jobs each month. Every figure comes from the ServiceM8 US pricing page read on 2026-10-04. Calculated figures are labelled as calculated.

Assumption	Value used	Changes the answer if
Users who need a login	2 technicians	You add an office admin or a third technician. Paid plans have unlimited users, so the price does not move, but the Free plan is excluded at 2 or more
Billing	Standard monthly price in USD	You are quoted something else by a ServiceM8 partner. The page does not publish an annual discount
Job volume	New jobs created per month	Your busy months exceed the cap. The plan is chosen by your highest month, not your average
Working days	21 per month (assumption)	You work fewer or more days, which only affects the jobs-per-day table
Included features	Auto Time Tracking on all plans	Bundles requires Growing or higher; optional Phone is priced separately
Tax and setup fees	Excluded	Sales tax or onboarding applies. Neither is published on the pricing page

A “job” here means a new job record. The page says each plan includes a number of jobs and gives the example that on Growing “you can create 150 new jobs each month.” It does not define a job more precisely, so a recurring job or a multi-visit job may count differently. Confirm that during the free trial.

Which ServiceM8 plan is cheapest at my monthly job count?

Starter at $29 is cheapest for any volume from 1 to 50 jobs a month, and the table below finds the row for every volume up to 1,500. The Free plan is skipped throughout because two users exceed its 1-user limit.

The plan prices and caps are, per the pricing page: Free $0 (1 user, 30 jobs), Starter $29 (unlimited users, 50 jobs), Growing $79 (150 jobs), Premium $149 (500 jobs), Premium Plus $349 (1500+ jobs).

New jobs per month	Cheapest plan for 2 users	Monthly cost	Yearly cost (x12, calculated)	Headroom before upgrade
20	Starter	$29	$348	30 jobs
30	Starter	$29	$348	20 jobs
40	Starter	$29	$348	10 jobs
50	Starter	$29	$348	0 jobs
51	Growing	$79	$948	99 jobs
75	Growing	$79	$948	75 jobs
100	Growing	$79	$948	50 jobs
150	Growing	$79	$948	0 jobs
151	Premium	$149	$1,788	349 jobs
250	Premium	$149	$1,788	250 jobs
400	Premium	$149	$1,788	100 jobs
500	Premium	$149	$1,788	0 jobs
501	Premium Plus	$349	$4,188	see note
1,000	Premium Plus	$349	$4,188	see note
1,500	Premium Plus	$349	$4,188	see note

Working for the yearly column: $29 x 12 = $348; $79 x 12 = $948; $149 x 12 = $1,788; $349 x 12 = $4,188.

Note on Premium Plus: the page lists “1500+” jobs and, in the same column, “20c per Job” as the additional-jobs fee. It does not say exactly where the included count ends. Treat anything above 1,500 as a question for ServiceM8 rather than a number you can compute from the page.

The jump at 51 jobs is the one to watch. One extra job in a month moves the Starter price from $29 to $79, a $50 increase, if you have to upgrade to keep creating jobs.

How much extra does each upgrade cost per job of capacity?

Each step up buys cheaper capacity, but only if you use it. The table divides each plan price by its job cap, which is the cost per job at 100% use.

Plan	Monthly price	Job cap	Cost per job if cap is fully used (calculated)	Extra $ over previous plan	Extra jobs over previous plan	Marginal $ per extra job
Starter	$29	50	$0.58	n/a	n/a	n/a
Growing	$79	150	$0.53	$50	100	$0.50
Premium	$149	500	$0.30	$70	350	$0.20
Premium Plus	$349	1,500	$0.23	$200	1,000	$0.20

Arithmetic: $29 / 50 = $0.58; $79 / 150 = $0.527, shown as $0.53; $149 / 500 = $0.298, shown as $0.30; $349 / 1,500 = $0.233, shown as $0.23. Marginal: ($79 - $29) / (150 - 50) = $0.50; ($149 - $79) / (500 - 150) = $0.20; ($349 - $149) / (1,500 - 500) = $0.20.

This explains a common mistake. A two-technician crew doing 55 jobs a month looks like it needs the “big” plan, but the price is $79, not a jump to a custom quote.

Does the price change if I add a third, fifth or eighth user?

No, not on a paid plan. The pricing page says “No — we don’t charge per user!” and that the Free plan is the only one limiting users. Once you upgrade, “you can set up as many user logins as required.”

Users	Free plan	Starter total	Starter cost per user (calculated)
1	$0 (30 jobs)	$29	$29.00
2	not allowed	$29	$14.50
3	not allowed	$29	$9.67
5	not allowed	$29	$5.80
8	not allowed	$29	$3.63

Working: $29 / 2 = $14.50; $29 / 3 = $9.67; $29 / 5 = $5.80; $29 / 8 = $3.625, rounded to $3.63.

For an electrical crew this means hiring a third technician does not change the software bill. What changes it is the job count. More technicians usually create more jobs, so the cap, not the seat count, becomes the constraint.

How do job volume and add-ons combine?

Auto Time Tracking is included in all plans. Bundles is included from Growing upward. ServiceM8 Phone is a separate optional service advertised from $19/month; confirm the applicable quote and usage terms.

Monthly jobs	Base plan	With included tracking	Plan with Bundles and tracking
40	Starter	$29	Growing, $79
100	Growing	$79	Growing, $79
300	Premium	$149	Premium, $149
800	Premium Plus	$349	Premium Plus, $349

At 40 jobs, Bundles requires the $50 base-fee step from Starter to Growing ($79 - $29). Time tracking alone requires no step or extra subscription. Usage and optional services are excluded.

To stay on Starter, how many jobs can each technician create?

Starter’s 50-job cap is 25 per technician per month, about 1.2 per technician per working day. This reverse calculation turns each cap into a daily workload, assuming 21 working days.

Plan	Job cap	Per technician per month (2 techs)	Per technician per working day (calculated, 21 days)	Fits a crew that mostly does
Starter	50	25	1.19	Large service calls, one or two a day at most
Growing	150	75	3.57	Mixed service calls, three to four a day
Premium	500	250	11.90	High-volume small calls
Premium Plus	1,500	750	35.71	More than two technicians at volume

Working: 50 / 2 = 25; 25 / 21 = 1.19. 150 / 2 = 75; 75 / 21 = 3.57. 500 / 2 = 250; 250 / 21 = 11.90. 1,500 / 2 = 750; 750 / 21 = 35.71.

The Premium and Premium Plus rows are far above what two technicians can physically attend, so for two technicians the realistic choice is Starter or Growing. A crew doing a few quick service calls each day will exceed 50 jobs quickly: 3 jobs per technician per day is 126 jobs a month (3 x 2 x 21), which needs Growing at $79.

A budget version of the same reverse question: what does a given monthly budget buy?

Monthly budget	Best published fit for 2 users	Job cap
$28 or less	Nothing for 2 users. Free is $0 but limits to 1 user	n/a
$29 to $78	Starter	50
$79 to $148	Growing	150
$149 to $348	Premium	500
$349 or more	Premium Plus	1,500+

What does the Free plan not cover for a crew?

The Free plan covers one person, not a crew. It is $0 a month with 1 user and 30 jobs per month, and the pricing page calls it “completely free for solo operators.”

It also differs from the paid plans in two other published ways. Text messaging on Free is listed at 10c per SMS, while the other four plans list it as free. Support on Free is listed as “Self Serve,” and the paid plans list “24/7” email and chat. Paid-plan SMS is subject to the applicable allowance and overage terms, whose numerical values were not confirmed.

To put a number on the SMS charge: a crew that sends 200 texts a month would pay $20 on Free (200 x $0.10). That would not apply to a two-person crew anyway because Free excludes the second user, but it shows why the $29 Starter plan is not simply “$29 versus $0” for a solo owner either. A solo electrician sending 200 texts a month pays $20 on Free and $29 on Starter. The gap for them is $9, not $29, and they gain 20 jobs of capacity.

What are the common misconceptions about ServiceM8 pricing?

Misconception 1: “Two technicians means twice the price.”

It does not on the published plans. ServiceM8 says it does not charge per user. Two technicians and eight technicians both cost $29 a month on Starter. The Free plan to Starter jump is $29, and that is a plan change, not a seat fee.

Misconception 2: “The Free plan will cover us while we start.”

Only if you are one person. Free allows 1 user and 30 jobs. With two technicians the cheapest compliant plan is $29 a month, or $348 a year. If you start with Free and hire a second technician in month four, the extra cost over a year is $29 x 9 = $261 for the remaining nine months. That is calculated; the page does not publish an annual price.

Misconception 3: “Going over the job limit just adds a small fee.”

On four of the five plans the page does not list a per-job overage fee. It says you will be “prompted to upgrade your plan.” Only Premium Plus lists “20c per Job” additional. For Starter that means the effective cost of the 51st job is the $50 monthly step to Growing, not 20 cents.

Misconception 4: “Every feature is on the cheapest plan.”

The page says every plan includes the essentials, “including job cards, scheduling, quotes, invoices, email & SMS, mobile payments, and accounting integrations.” But building your own Forms or having a partner create custom Forms needs “the Growing plan (or higher).” Over 250 pre-made Forms from the Form Store can be bought and used on any plan, including Free. For an electrical business that wants custom certificates, that can force a move from $29 to $79. Paid-plan SMS is subject to the applicable allowance and overage terms, whose numerical values were not confirmed.

When is this estimate wrong?

The estimate is wrong whenever your real job count, add-on needs or the vendor’s current prices differ from the assumptions above. Concrete cases:

1. Peak months. If you create 35 jobs most months but 62 in a spring rush, a cap of 50 will be breached. The page says you are prompted to upgrade if the plan has not reset. Price against your busiest month. A crew at 62 jobs pays $79, not $29.
2. Feature gates. Time tracking is included. If two technicians need Bundles or custom form building, the base plan must be Growing or higher, even at low job volume.
3. Optional Phone terms. Phone is advertised from $19/month, but confirm the applicable quote, usage charges and trial length. It remains outside these base totals.
4. Partner setup. The page offers “Local Setup Partners” and says you can “Hire an expert.” No partner fee is published, so any setup cost is outside these numbers.
5. Job definition. If a recurring job or each visit of a multi-day panel upgrade counts as a separate job, your count is higher than your customer count.
6. Page date. The page footer reads ”© 2024.” The prices were read on 2026-10-04, but the vendor can change them without notice.
7. Promotions. The page says you can unlock “higher Job & SMS limits, plan upgrades, and access to higher tier Add-Ons” by progressing through the Learning Roadmap. The amounts are not given, so they are excluded.

What could not be verified?

No vendor price was left unverified for the plans above, because the ServiceM8 US pricing page states them. These items are not published on that page and are not estimated here:

• Any onboarding, setup or partner fee.
• Sales tax on the subscription.
• The applicable optional Phone quote and usage terms beyond its advertised $19/month starting price; included time tracking and eligible Bundles have no separate subscription charge.
• The ServiceM8 Phone monthly price, and which trial length (1 month or 3 months) applies.
• The exact job count at which Premium Plus overage at 20c per job begins.
• Any annual billing discount or annual commitment price. The page says there are no lock-ins, and that credit from a previous plan is applied “on a pro-rata basis” to a new plan, but gives no annual rate.
• SMS caps on paid plans. The page says there is an overage fee above “your plan’s monthly SMS cap” but lists text messaging as “Free” on the paid plans without giving a cap.

Competing field service vendors are not compared in this article. No other vendor page was supplied for today, so no other prices appear.

What should I check before buying ServiceM8?

Check these seven items, in this order, before entering payment details. The page says you only need to provide payment details if you subscribe, and that the trial gives full access to all features.

1. Count your jobs. Use your last 12 months of invoices and take the highest month. If it is 50 or less, Starter at $29 fits. If it is 51 to 150, price Growing at $79.
2. Decide on Forms. If you need custom electrical certificates built to your own layout, you need Growing. If the 250-plus pre-made Forms are enough, Starter works.
3. Check included features and optional services. Do not add a separate subscription for time tracking or Growing-or-higher Bundles; obtain a Phone quote only if needed.
4. Ask what counts as a job. Confirm whether recurring jobs and repeat visits use credits.
5. Ask about overage. Find out what happens on Starter in month 51, including the price and whether the upgrade is credited pro rata.
6. Ask about setup and tax. Get both in writing, since neither is on the page.
7. Use the 14-day trial. The page offers a “14-day Free Trial” with all features. Run your real week of jobs through it and count how many job records it creates.

The cheapest figure to remember is $29 a month for up to 50 jobs and any number of users. The figure that decides whether it holds is your busiest month’s job count.

Read next

• ServiceM8 Add-On Costs for Growing Contractors
• ServiceM8 Cost When You Add Office Staff Seats
• Kickserv vs ServiceM8: Cheapest Way to Run a Solo Electrician Business
• Tradify Invoice and Quote Costs by Plan

Also worth reading: Tradify vs ServiceM8: Cheapest Start for an Electrical Startup