ServiceM8 vs ServiceTitan: GPS Tracking Plans for HVAC Crews
Compares included ServiceM8 GPS-based time tracking and plan budgets with ServiceTitan pricing that requires a quote for HVAC crews.
Price correction (2026-10-20): Updated the ServiceM8 feature-price treatment and SMS comparison assumptions using the US pricing table and official pricing explanation. This note applies only to those price details; the article’s other checks and verification date are unchanged.
ServiceM8 includes GPS-based Auto Time Tracking in its base plans. ServiceTitan’s pricing in this article’s source requires a quote, so a direct dollar comparison cannot be completed from published figures alone. Compare the applicable plan features and quote before choosing.
What “GPS tracking” means on each platform
ServiceM8’s US pricing page describes Auto Time Tracking as using GPS and job data to record shifts, job time and travel time. It is included on all plans. The separate option advertised from $19/month is ServiceM8 Phone.
ServiceTitan’s pricing page does not use the term GPS anywhere in its published plan descriptions. Its three packages, Standard, Essentials and The Works, list Dispatching, Scheduling, Field Mobile App and similar categories, and the page states pricing is “per-technician,” but no rate, minimum or GPS-specific line item is published. Every plan on that page ends in “Request Pricing” rather than a number.
ServiceM8 base plans with included time tracking
| Plan | Monthly base | Users | New jobs/month | Auto Time Tracking |
|---|---|---|---|---|
| Free | $0 | 1 | 30 | Included |
| Starter | $29 | Unlimited | 50 | Included |
| Growing | $79 | Unlimited | 150 | Included |
| Premium | $149 | Unlimited | 500 | Included |
| Premium Plus | $349 | Unlimited | 1,500+ | Included |
Source: ServiceM8 pricing. Prices are in USD. The Free plan is limited to 1 user; every paid tier is unlimited users. Additional jobs beyond the Premium Plus allotment of 1500 are billed at 20 cents per job. Text messaging is 10 cents per SMS on the Free plan and free (included) on Starter, Growing, Premium and Premium Plus. Paid-plan SMS is subject to the applicable allowance and overage terms, whose numerical values were not confirmed.
The arithmetic: what GPS tracking actually costs on ServiceM8
Paid plans include unlimited users and Auto Time Tracking. Growing’s base fee remains $79 within its 150-new-job allowance:
- 1 technician: $79/month base.
- 3 technicians: $79/month base.
- 5 technicians: $79/month base.
- 8 technicians: $79/month base.
Choose by total monthly new jobs and required features. A crew creating about 87 jobs per month is within Growing’s 150-job allowance regardless of whether it has five or eight people. Premium’s 500-job allowance has a $149 base, also including time tracking. Headcount alone does not justify that upgrade.
Free also includes time tracking, but its one-user and 30-job limits exclude a multi-person crew. Free-plan SMS and optional services can still add charges.
ServiceTitan’s per-technician model means, by definition, that cost rises with headcount, but the source page gives no rate to run that arithmetic against. A reader cannot calculate a 1/3/5/8-technician ServiceTitan cost from what ServiceTitan currently publishes.
Annual totals: every ServiceM8 tier with GPS tracking included
| Plan | Monthly base with Auto Time Tracking | Bundles | 12-month base budget |
|---|---|---|---|
| Free | $0 | Not included | $0 |
| Starter | $29 | Not included | $348 |
| Growing | $79 | Included | $948 |
| Premium | $149 | Included | $1,788 |
| Premium Plus | $349 | Included | $4,188 |
These are monthly base fees multiplied by 12, not an annual contract or an all-in bill. Usage, purchased forms, optional services and tax are excluded.
Because none of these tiers charge per user, the annual figure above is the same whether the crew running on that plan has 1 technician or a full unlimited-user roster — the only variable that forces a change is monthly job volume against the 30/50/150/500/1,500+ caps. A crew on Free that hits its 1-user ceiling has to move to Starter regardless of dollar budget, since Free structurally cannot support a second technician.
ServiceTitan’s per-technician model means its annual total, by definition, scales with headcount in a way none of these ServiceM8 figures do — but since no per-technician rate is published, there is no ServiceTitan column to build here. Anyone trying to compare “cost per tech per year” across both vendors can only complete one half of that comparison from public data.
Break-even math: when a job-volume upgrade costs more than it looks
Moving from Growing to Premium changes the monthly base by $149 - $79 = $70, or $840 across 12 months. Premium to Premium Plus changes it by $349 - $149 = $200/month, or $2,400 across 12 months. Included time tracking adds no further subscription charge; choose for required features and job volume.
Compare that to staying on a lower tier and paying the Premium Plus overage rate: at 20 cents per job, a crew would need to run 1,000 extra jobs in a month before overage fees ($200) matched the $200/mo difference between Premium and Premium Plus — though that overage rate is explicitly stated to apply only above the Premium Plus 1,500-job allotment, not as an option on lower tiers. In practice, the published page describes lower-tier overflow as triggering an upgrade prompt rather than a per-job charge, so a Growing-plan crew that occasionally spikes past 150 jobs doesn’t have a stated per-job buy-up option — it has to either absorb the wait for the monthly reset or move to Premium.
Trade-offs implied by the two pricing models
ServiceM8’s flat-fee, unlimited-user structure trades user-count flexibility for job-count rigidity: a two-person HVAC outfit and an eight-person one pay identically on the same tier, but both are boxed in by the same job ceiling. That makes ServiceM8’s total cost fully computable in advance — the only unknown is which job-volume tier a growing crew will eventually need, not how many people it can afford to add.
ServiceTitan’s per-technician structure does the opposite: it scales cleanly with headcount in principle, since presumably adding a technician adds a known increment to the bill, but that increment is never disclosed on the public page. The practical trade-off for a buyer is opacity versus rigidity — ServiceM8 tells you the number but not how it will feel at 9 technicians on an 8-person-priced Growing plan bumping against a 150-job cap; ServiceTitan tells you the shape of the pricing (per-technician) but withholds the number needed to run any of the arithmetic above.
What could not be verified
ServiceTitan does not publish per-technician rates, minimum seat counts, setup fees, or any GPS/location-tracking-specific pricing on its pricing page. All three packages (Standard, Essentials, The Works) are gated behind “Request Pricing.” Nothing in the scraped ServiceTitan text ties a dollar figure to dispatching, the field mobile app, or any tracking feature. Any number claiming to be “ServiceTitan’s GPS tracking cost” beyond what is written above should be treated as unverified until ServiceTitan publishes it directly or provides a quote in writing.
Auto Time Tracking is included, so there is no separate $19 tracking-price uncertainty. If selecting optional Phone, confirm its account-specific quote and usage terms beyond the advertised $19/month starting price.
What to check before buying
- Ask ServiceTitan for a written quote that separates the base per-technician package price from any add-on or GPS/location tracking cost, since none of that is on the public pricing page.
- Confirm the required plan features and usage terms. Time tracking is included; optional Phone is priced separately.
- Check your realistic monthly job volume per technician against ServiceM8’s job caps (30/50/150/500/1500+) before picking a plan, since going over triggers an upgrade prompt or, on Premium Plus, a 20 cents-per-job overage fee.
- Compare 12-month base budgets: Growing $79 x 12 = $948 and Premium $149 x 12 = $1,788 differ by $840. Premium Plus is $349 x 12 = $4,188, another $2,400. These estimates exclude usage, options and tax and do not imply an annual contract.
- If SMS-based dispatch alerts or customer texts matter to your workflow, note that SMS is 10 cents/message only on ServiceM8’s Free plan; it is included free on every paid tier. Paid-plan SMS is subject to the applicable allowance and overage terms, whose numerical values were not confirmed.
- Get any ServiceTitan quote in writing before committing, since package contents (Standard vs Essentials vs The Works) are described qualitatively on the pricing page but not priced.
Read next
Common questions
- Does ServiceM8 charge extra for GPS tracking?
- Auto Time Tracking is included on every ServiceM8 plan. It uses GPS and job data for clock-on/off and job/travel time tracking. Base fees remain Free $0, Starter $29, Growing $79, Premium $149 and Premium Plus $349 before usage, tax and optional services. The from-$19/month option is ServiceM8 Phone, not time tracking.
- Does ServiceTitan publish a price for GPS tracking?
- No. ServiceTitan's pricing page lists three packages (Standard, Essentials, The Works) with a dispatch and mobile feature set, but every package is marked 'Request Pricing' with no dollar figures. ServiceTitan describes its model as per-technician but does not publish the rate, so there is no way to calculate a 1-tech, 3-tech, 5-tech, or 8-tech ServiceTitan total from the public page. Any figure quoted for ServiceTitan's GPS or location-tracking cost has to come from a sales conversation, not the website.
- Is ServiceM8 priced per user?
- Paid ServiceM8 plans include unlimited users and Auto Time Tracking, so Growing's base stays $79 for one to eight technicians within its 150-job allowance. Free allows only one user and 30 jobs. Match required features and job volume as well as user count; usage and optional services are separate.
- What happens if an HVAC crew goes over its ServiceM8 job limit?
- Premium Plus lists $0.20 per additional job. Using this article's 1,500-included-job assumption, 100 extra jobs add $20 and 500 add $100 to the $349 base. Auto Time Tracking adds no subscription charge. For lower tiers, confirm the job-limit/reset and upgrade terms.
Sources — checked Aug 26, 2026
Prices and plan limits are taken from the pages above on the date shown. Vendors change them without notice. Confirm on the vendor's own site before purchasing. We have not used these products — see our methodology.