Which Field Service Software Actually Publishes Its Pricing

Of the six field service software vendors reviewed for this article, only two publish prices that can be verified without a sales call: ServiceM8 and Kickserv. ServiceTitan and FieldPulse list plan names and feature sets but replace every price with a “Request Pricing” button. Jobber and Workiz returned server errors when their pricing pages were requested on 2026-08-05, so no information from those sites could be confirmed.

The Two Vendors That Publish Numbers

Knowing a price before you schedule a demo changes how you evaluate software. You can run your own calculations, compare plans against your job volume or headcount, and enter a sales conversation without having already revealed your budget. The two vendors below make that possible.

ServiceM8: Pricing by Job Volume

ServiceM8 charges a flat monthly rate based on how many jobs per month you run, not how many people are on the account. Every paid plan includes unlimited users.

Plan	Monthly Price	Jobs / Month	Users	AI Uses / Day	SMS Cost
Free	$0	30	1	10/day	10c each
Starter	$29	50	Unlimited	Unlimited	Free
Growing	$79	150	Unlimited	Unlimited	Free
Premium	$149	500	Unlimited	Unlimited	Free
Premium Plus	$349	1,500+	Unlimited	Unlimited	Free

All prices in USD. Source: servicem8.com/us/pricing, verified 2026-08-05.

Cost per job at each tier

Dividing the monthly fee by the job allowance gives a cost ceiling per job completed:

• Starter ($29, 50 jobs): $0.58 per job
• Growing ($79, 150 jobs): $0.53 per job
• Premium ($149, 500 jobs): $0.30 per job
• Premium Plus ($349, 1,500 jobs): $0.23 per job

A business running 100 jobs a month cannot use Starter (50-job cap) and must sit on Growing at $79 per month. At that actual volume of 100 jobs, the real cost is $0.79 per job, not the $0.53 ceiling that the tier’s allowance implies.

Feature gates by plan

Not everything is available from the first paid tier. Electronic forms, proposals, and markup billing require Growing or above. The Knowledge base feature, which stores procedures and tips for field technicians to access in the app, requires Premium. If those capabilities are part of the reason you are looking at ServiceM8, the pricing conversation starts at $79 per month, not $29.

The phone system add-on

An optional phone system is available from $19 per month, priced per business rather than per user. Combined totals per plan:

Plan	Base	With Phone Add-on
Starter	$29/mo	$48/mo
Growing	$79/mo	$98/mo
Premium	$149/mo	$168/mo
Premium Plus	$349/mo	$368/mo

ServiceM8 publishes a 14-day free trial and a one-month free trial of the phone add-on with any standard subscription.

Overage charges

Premium Plus lists a charge of $0.20 per additional job beyond the 1,500-job monthly allowance. The lower-tier plans show no overage rate, which implies that reaching the cap on those plans would require upgrading rather than paying per extra job.

Kickserv: Pricing by User Count

Kickserv ties plans to user counts rather than job volume. Three plans are published with explicit prices.

Plan	Monthly Price	Users Included	Annual Price (approx., after 20% discount)
Start	$60/mo	5	~$48/mo
Run	$119/mo	10	~$95/mo
Scale	$199/mo	20	~$159/mo

Annual figures are calculated from the published 20% annual discount. Source: kickserv.com/pricing, verified 2026-08-05.

Effective cost per user by headcount

Because users are bundled rather than sold individually, the per-user cost depends on how many seats you fill.

Start plan ($60/mo, 5 users):

• 1 user: $60.00/user/month
• 3 users: $20.00/user/month
• 5 users: $12.00/user/month

Run plan ($119/mo, 10 users):

• 6 users: $19.83/user/month
• 8 users: $14.88/user/month
• 10 users: $11.90/user/month

Scale plan ($199/mo, 20 users):

• 11 users: $18.09/user/month
• 15 users: $13.27/user/month
• 20 users: $9.95/user/month

A crew of six sits one person over the Start plan’s cap and must move to Run at $119 per month. That is a $59 per month jump for one additional user. If you are hovering near a user boundary, the timing of an upgrade is worth planning in advance.

Annual savings in real terms

The 20% annual discount saves the following compared with paying month by month:

• Start: approximately $144 per year ($12/mo saving x 12)
• Run: approximately $286 per year ($23.80/mo saving x 12)
• Scale: approximately $480 per year ($39.80/mo saving x 12)

The Kickback discount

Kickserv runs a programme called Kickback. Subscribers who process a minimum volume of online payments each month receive a 5% discount on their plan fee.

Plan	Monthly Processing Minimum	Monthly Saving
Start	$1,000	$3.00
Run	$2,000	$5.95
Scale	$3,000	$9.95

On annual plans, the monthly minimum is multiplied by 12 (so $12,000 per year for Start, $24,000 per year for Run, $36,000 per year for Scale). The dollar saving per month is small but requires no additional work if your business already processes enough card volume through the platform.

A notable add-on

The Run plan lists QuickBooks Desktop integration at an additional $50 per month. For businesses that need QuickBooks Desktop sync, the effective Run plan cost is $169 per month, not $119 per month.

Kickserv offers a 30-day free trial on all three published plans.

Vendors That Do Not Publish Prices

ServiceTitan

ServiceTitan’s pricing page describes three packages: Starter, Essentials, and The Works. Each lists a set of features including dispatching, scheduling, invoicing, a pricebook, and reporting tools. The Works is described as the full suite. Every plan button reads “Request Pricing.” The page states that pricing is per technician, but no per-technician figure appears anywhere. A demo request is the only route to a number.

FieldPulse

FieldPulse’s pricing page describes three tiers: Essentials, Professional, and Enterprise. The page explains that the platform is seat-based, with full-access seats covering the complete platform and field-only seats covering the mobile app only. Both seat types are priced differently, and pricing is described as customised to team size and setup. No base rate or per-seat figure is published. A quote requires contacting the sales team directly.

What Could Not Be Verified

Two additional vendors were reviewed but could not be confirmed:

Jobber (getjobber.com/pricing): The pricing page returned an HTTP 403 error on 2026-08-05. No pricing information could be retrieved or verified from that source on that date.

Workiz (workiz.com/pricing): The pricing page also returned an HTTP 403 error on 2026-08-05. No pricing information could be retrieved or verified.

403 errors can indicate bot-blocking, geographic access restrictions, or temporary outages. These vendors may publish pricing under other conditions. Any figures for Jobber or Workiz cited in third-party review sites or comparison tools should be verified directly with the vendor before being relied upon.

ServiceM8 vs. Kickserv: A Factual Comparison

These are the only two vendors in this review with verifiable published prices. Their billing models differ, so the right comparison depends on your situation.

Factor	ServiceM8	Kickserv
Pricing model	Per job volume	Per user count
Lowest paid entry	$29/mo	$60/mo
User cap on paid plans	None	5 / 10 / 20 by plan
Job volume cap	50 / 150 / 500 / 1,500+	Not stated
Free trial	14 days	30 days
SMS cost	Free on paid plans	Not separately itemised
Phone add-on	From $19/mo	Not listed
Annual discount	Not published in source reviewed	20%

For a team of four doing 80 jobs a month, ServiceM8 Growing at $79 and Kickserv Start at $60 are the natural comparison points. Kickserv costs less but caps you at 5 users. ServiceM8 costs more but has no user cap and includes SMS.

At 10 users and 300 jobs a month, ServiceM8 Premium at $149 compares to Kickserv Run at $119. Kickserv is again cheaper per month, but ServiceM8 carries a 500-job cap at that tier against Kickserv’s unstated limit, and still has no user ceiling.

What to Check Before Buying

Before committing to any plan, or requesting a quote from vendors who do not publish prices, confirm the following:

Job volume cap. ServiceM8’s model means exceeding your monthly job allowance either forces an upgrade or, on Premium Plus, triggers a $0.20 per job overage charge. Know your average monthly job count before selecting a plan.

User count headroom. Kickserv’s user brackets mean a single new hire can push you into the next tier. Work out when you will cross each threshold and what that costs annually before signing an annual contract.

Feature availability at your tier. On ServiceM8, electronic forms and proposals require Growing ($79/mo) or above. The Knowledge base requires Premium ($149/mo). On Kickserv, GPS check-ins, dispatch mapping, and custom reports require the Run plan ($119/mo).

Add-on costs separate from the headline price. ServiceM8 Phone starts at $19/mo on top of the base plan. Kickserv’s QuickBooks Desktop integration adds $50/mo to Run. Neither cost appears in the plan’s headline price.

Annual versus monthly commitment. Kickserv’s 20% annual discount saves between $144 and $480 per year depending on plan, but locks you in. ServiceM8 does not publish annual pricing in the material reviewed here.

Payment volume for Kickback. If you plan to use Kickserv’s online payments, check whether your realistic monthly card volume meets the $1,000, $2,000, or $3,000 minimum for the relevant plan. The saving is small in dollar terms but costs nothing extra if the volume is already there.

For ServiceTitan and FieldPulse, the only route to a comparable number is a conversation with their sales teams. Both describe pricing as customised to technician count and feature selection, which means any figure you receive will reflect your specific configuration rather than a published rate.