Does ServiceM8 offer a free plan?

ServiceM8 publishes a Free plan at $0/mo. It supports one user and caps at 30 jobs per month, with AI limited to 10 uses per day. Outbound texts cost $0.10 each on this plan. Paid plans start at $29/mo on Starter, which removes the user cap and raises the job allowance to 50 per month with unlimited AI uses and SMS included.

How does ServiceM8 handle teams that exceed the monthly job cap?

ServiceM8 job limits are hard ceilings, not soft overages. Generating 51 jobs in a month moves the account from Starter ($29/mo) to Growing ($79/mo). Exceeding 150 moves to Premium ($149/mo). Exceeding 500 moves to Premium Plus ($349/mo). Premium Plus is the only tier with overage pricing: $0.20 per job beyond the 1,500 included in the plan.

Why are ServiceTitan and FieldPulse not in the price comparison table?

Neither vendor publishes a dollar figure on its pricing page. ServiceTitan labels all three plans (Starter, Essentials, The Works) as 'Request Pricing.' FieldPulse states that pricing is customized to team size and directs visitors to a quote form. Without a price published on the vendor's own page, neither can be included in a verified cost comparison. Both require a sales conversation before disclosing any figure.

What is the Kickserv Kickback program?

Kickback is a loyalty discount that gives Kickserv subscribers 5% off their monthly subscription fee if they process a minimum amount in online payments each month. The minimums are $1,000/mo for Start, $2,000/mo for Run, and $3,000/mo for Scale. Monthly savings are $3.00, $5.95, and $9.95 respectively. On annual plans, the monthly processing minimum is multiplied by 12.

Can I add users to a Kickserv plan without upgrading?

No. Each Kickserv plan has a fixed user ceiling: 5 on Start, 10 on Run, 20 on Scale. Adding a user above the ceiling requires moving to the next plan in full. A team of six must pay $119/mo for Run rather than $60/mo for Start. There is no option to purchase individual additional seats within a plan tier.

Which Field Service Software Actually Publishes Its Pricing

Two vendors verified on 2026-08-06 publish exact monthly prices on their websites: ServiceM8 and Kickserv. ServiceTitan and FieldPulse display plan names but replace every dollar figure with a quote-request form. Jobber and Workiz pricing pages returned HTTP 403 errors on that date; no price could be confirmed for either. If you need a number before speaking to a salesperson, your verified options are those two.

ServiceM8 Pricing

ServiceM8 prices by job volume, not by user count. All paid plans allow unlimited staff members. The Free plan is the exception, capping at one user and 30 jobs per month, with AI limited to 10 uses per day.

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Plan	Price/mo	Jobs/mo cap	Users	Outbound SMS
Free	$0	30	1	$0.10/msg
Starter	$29	50	Unlimited	Included
Growing	$79	150	Unlimited	Included
Premium	$149	500	Unlimited	Included
Premium Plus	$349	1,500+	Unlimited	Included

Jobs beyond 1,500 per month on Premium Plus cost $0.20 each. All paid plans include unlimited AI uses. ServiceM8 offers a 14-day free trial.

ServiceM8 Phone, a call-routing add-on, starts at $19/mo and is available on any plan tier. It is priced per business rather than per user.

Plan jumps and job volume

The job cap is a hard ceiling, not a soft limit with per-job overage pricing. Generating 51 jobs in a month means the account must move from Starter ($29/mo) to Growing ($79/mo). Generating 151 moves from Growing ($79) to Premium ($149). Generating 501 moves from Premium to Premium Plus ($349). These are full plan upgrades, not add-ons.

A company that averages 45 jobs per month but peaks at 65 in busy periods will pay $29/mo during slow months and $79/mo when volume rises, unless it commits to Growing year-round at $79.

Some features are also locked to plan tier regardless of price. Electronic Forms and Proposals are available from Growing onward. The Knowledge base feature requires Premium or higher.

Cost per user as the team grows

Because ServiceM8 charges by job count rather than by seat, adding staff does not change the monthly cost. The per-user figure falls as the team grows, provided job volume stays within the plan ceiling.

Team size	Jobs/mo	Plan	Monthly cost	Cost/user
1	≤30	Free	$0	$0.00
1	≤50	Starter	$29	$29.00
3	≤50	Starter	$29	$9.67
5	≤50	Starter	$29	$5.80
8	≤50	Starter	$29	$3.63
8	≤150	Growing	$79	$9.88
8	≤500	Premium	$149	$18.63

Kickserv Pricing

Kickserv prices by user count. Each plan includes a fixed number of users; exceeding that count requires moving to the next plan entirely.

Plan	Price/mo	Users included	Free trial
Start	$60	5	30 days
Run	$119	10	30 days
Scale	$199	20	30 days

Kickserv states that annual billing saves 20%. A 20% reduction on $60/mo works out to $12/mo saved, giving an effective monthly rate of $48 if billed annually. The same reduction on $119/mo gives $95.20/mo effective; on $199/mo, $159.20/mo. These are derived from the published 20% discount figure; Kickserv’s page states “Save 20%” without listing separate annual price points.

QuickBooks Online is included in all plans. QuickBooks Desktop costs an additional $50/mo, available on Run.

The user-count step effect

Moving from 5 to 6 users requires a plan upgrade from Start to Run, raising the monthly cost by $59. Moving from 10 to 11 users requires upgrading from Run to Scale, raising the cost by $80. A team hovering near a plan boundary pays the higher plan whether two or ten of the included seats are in use.

Team size	Plan required	Monthly cost	Cost/user
1	Start	$60	$60.00
3	Start	$60	$20.00
5	Start	$60	$12.00
6	Run	$119	$19.83
8	Run	$119	$14.88
10	Run	$119	$11.90
11	Scale	$199	$18.09
20	Scale	$199	$9.95

Kickback discount program

Kickserv operates a program called Kickback. Subscribers who process a minimum amount in online payments each month receive a 5% discount on their plan fee.

Plan	Monthly processing minimum	Monthly saving
Start	$1,000	$3.00
Run	$2,000	$5.95
Scale	$3,000	$9.95

On annual plans, the monthly processing minimum is multiplied by 12. A Start subscriber on annual billing must process $12,000 in online payments over the year to qualify for that year’s discount.

The Kickback section of the pricing page also lists a Premium plan as eligible for the 5% discount, but no pricing details or feature set for a Premium plan appear elsewhere on the page reviewed.

The saving is modest relative to the subscription cost. On Start, $3.00/mo off a $60/mo bill. The program rewards businesses that already collect the required payment volume online; it is not a meaningful reason to change how a business collects payment.

ServiceTitan: Plan Names, No Prices

ServiceTitan’s pricing page lists three packages: Starter, Essentials, and The Works. The page describes pricing as “per-technician” and notes it is “designed to fit your business and goals, at any size.” All three plans show “Request Pricing” with no dollar figure attached.

Two construction workers in helmets and vests review blueprints on a site.

Feature lists are provided for each package, and the page references trusted usage by over 100,000 contractors. No price range, minimum contract length, or starting cost is stated anywhere on the page. Getting a figure requires booking a demo.

FieldPulse: Seat Structure, Quotes Only

FieldPulse’s pricing page distinguishes between two seat types: full-access seats covering the complete platform, and field-only seats limited to the mobile app for viewing jobs, uploading files, and clocking in and out. Three packages are listed: Essentials, Professional, and Enterprise.

No package shows a price. The page states: “Pricing is customized to your team size and setup. Contact us for a quote.”

FieldPulse’s own pricing FAQ notes that figures on third-party review sites may not be accurate. Any prices appearing on review platforms or comparison sites should be confirmed directly with FieldPulse before being used in a budget estimate.

Jobber and Workiz: Pages Not Accessible

The Jobber pricing page at https://www.getjobber.com/pricing/ returned HTTP 403 on 2026-08-06. The Workiz pricing page at https://www.workiz.com/pricing/ returned the same error on the same date.

Female engineer in safety gear at a construction site with steel structure background.

HTTP 403 means the server declined the request at the time of retrieval. It does not indicate whether either vendor publishes or hides pricing; it means the page content could not be retrieved and confirmed. Neither Jobber nor Workiz appears in any price table or cost comparison in this article.

ServiceM8 vs Kickserv: Direct Comparison

With both vendors’ prices verified, a head-to-head comparison is possible across common team and volume scenarios.

Scenario	ServiceM8 plan	Cost	Kickserv plan	Cost
1 user, 25 jobs/mo	Free	$0	Start	$60
3 users, 40 jobs/mo	Starter	$29	Start	$60
5 users, 40 jobs/mo	Starter	$29	Start	$60
5 users, 60 jobs/mo	Growing	$79	Start	$60
8 users, 40 jobs/mo	Starter	$29	Run	$119
8 users, 160 jobs/mo	Premium	$149	Run	$119
10 users, 100 jobs/mo	Growing	$79	Run	$119
15 users, 100 jobs/mo	Growing	$79	Scale	$199

For teams of eight or fewer running under 50 jobs per month, ServiceM8 Starter at $29 is cheaper than any Kickserv plan. Kickserv Start at $60 undercuts ServiceM8 Growing at $79, so a five-person team doing 51 to 150 jobs per month pays less with Kickserv. At 151 or more jobs per month, ServiceM8 Premium at $149 exceeds Kickserv Run at $119, making Kickserv the cheaper option again for a team of that size.

The key variable is which constraint applies first: jobs per month or users per plan.

What to Check Before Buying

Forecast job volume for three months before choosing a ServiceM8 tier. The plan limits are hard. Review three months of work orders and identify peak volume. A company averaging 45 jobs but peaking at 65 in busy months will need Growing ($79/mo) during those peaks, not Starter ($29/mo).

Model Kickserv cost at maximum headcount, not average. The user ceiling determines your plan. A 10-person team on Run that adds one hire moves to Scale at $199/mo immediately. Build the cost estimate at the highest expected headcount for the contract period.

Request annual pricing in writing from both vendors. Kickserv publishes a 20% saving with annual billing. ServiceM8 does not list annual pricing on the page reviewed here. Ask both vendors to confirm what an annual commitment costs before signing anything.

Check SMS volume before staying on ServiceM8 Free. Outbound texts cost $0.10 each on the Free plan. A standard workflow sending a booking confirmation, a day-before reminder, and an on-the-way notification per job generates three texts per job. At the Free plan’s 30-job cap, that is up to 90 texts per month, adding $9.00 in messaging costs on top of a $0 plan fee.

Include add-ons in any cost comparison. ServiceM8 Phone starts at $19/mo and is not included in base plan prices. Kickserv’s QuickBooks Desktop integration costs $50/mo on the Run plan on top of the $119 base. A comparison of base plan prices alone will understate the real cost if either of those features is required.

Allow time for sales cycles with ServiceTitan and FieldPulse. Both vendors require a quote request before disclosing any price. If your evaluation has a budget deadline or requires internal approval before purchase, build in time for demos, follow-up conversations, and proposal review before those vendors can be placed in a cost comparison alongside ServiceM8 or Kickserv.