How much is Service Fusion for 15 users?

The same as for one user. Service Fusion charges per plan, not per seat, and every published tier says unlimited users. Billed annually the figures are $208 a month for Starter, $325 for Plus and $533 for Pro. Paid monthly they are $245, $382 and $627. At 15 users that works out at $13.87 per user per month on annual Starter, $21.67 on annual Plus and $35.53 on annual Pro. Adding a sixteenth user changes the invoice by nothing.

What does ServiceTitan cost per technician?

ServiceTitan does not publish a figure. Its pricing page describes three packages, Starter, Essentials and The Works, and states that pricing is per technician, but every package carries a Request Pricing button in place of a price. There is no published rate, no minimum technician count and no contract length on the page. Any per-technician number you see elsewhere did not come from ServiceTitan's own pricing page, so it cannot be checked against the vendor.

Is annual billing worth it with Service Fusion?

Service Fusion states a 15% discount for annual payment, charged as one payment at sign-up. On Starter the saving is $37 a month, or $444 a year. On Plus it is $57 a month, $684 a year. On Pro it is $94 a month, $1,128 a year. Against that you pay the full year up front: $2,496, $3,900 or $6,396. The break-even point is about 10.2 months, so switching software inside ten months of sign-up loses money.

Which Service Fusion plan includes job costing?

Plus and Pro. Starter lists job costing as a paid add-on, along with job photo uploads and inventory management. Plus folds all three into the base price plus integrated voice and text. Pro adds Open API integration, custom documents, eSign documents, customer web portal and progress billing. Moving from annual Starter to annual Plus costs $117 a month, or $1,404 a year, which is the price of bundling job costing, inventory and photo uploads rather than buying them separately.

Can you compare ServiceTitan and Service Fusion on price at all?

Only in one direction. Service Fusion publishes six numbers covering three plans on two billing terms. ServiceTitan publishes none. You can state what Service Fusion costs at 15 users and then work out what ServiceTitan would have to charge per technician to match it, which is $13.87 a month to match annual Starter and $35.53 to match annual Pro. You cannot state which is cheaper without a quote from ServiceTitan.

ServiceTitan vs Service Fusion: Cost at 15 Users

At 15 users, Service Fusion costs $208, $325 or $533 a month billed annually, depending on plan, because every tier includes unlimited users. ServiceTitan cannot be totalled at all: its pricing page states that pricing is per technician but publishes no rate for any of its three packages. So this comparison has one priced side and one unpriced side.

Key points

Service Fusion charges per plan, not per seat. Fifteen users costs the same as one: $208, $325 or $533 a month billed annually, or $245, $382 and $627 paid monthly.
Effective cost per user at 15 users is $13.87 (annual Starter), $21.67 (annual Plus) and $35.53 (annual Pro).
ServiceTitan publishes no price for Starter, Essentials or The Works. Every package shows a Request Pricing button.
Service Fusion’s stated 15% annual discount is worth $444, $684 or $1,128 a year, and breaks even against the up-front payment at roughly 10.2 months.
For ServiceTitan to match annual Starter at 15 technicians it would need to charge $13.87 per technician per month. Whether it does is unknown.

A upward view of a building facade with air conditioners and balconies in Porto.

What does Service Fusion cost at 15 users?

Exactly what it costs at one user. The Service Fusion pricing page labels all six tier variants “Unlimited Users”, and its FAQ states it directly: “Whether you have one technician and one dispatcher or 20 technicians and a full office, your Service Fusion pricing will be the same.”

Exterior view of a residential building with multiple air conditioners, reflecting urban life in Sao Paulo.

That makes the seat count a divisor, not a multiplier. Here is the full sweep across team sizes a trade contractor realistically runs, using annual Plus at $325 a month.

Users	Monthly cost	Cost per user per month	Cost per user per year
1	$325	$325.00	$3,900.00
2	$325	$162.50	$1,950.00
3	$325	$108.33	$1,300.00
5	$325	$65.00	$780.00
8	$325	$40.63	$487.50
10	$325	$32.50	$390.00
12	$325	$27.08	$325.00
15	$325	$21.67	$260.00
20	$325	$16.25	$195.00
25	$325	$13.00	$156.00
30	$325	$10.83	$130.00
40	$325	$8.13	$97.50
50	$325	$6.50	$78.00

Working: $325 ÷ 15 = $21.666…, rounded to $21.67. Annual per user is $325 × 12 ÷ 15 = $3,900 ÷ 15 = $260.

The curve is the whole story. A three-person shop pays $108 per head; a fifteen-person shop pays $22; a fifty-person shop pays $6.50. Flat pricing is a volume discount that arrives automatically.

How do the two axes interact: plan tier and billing term?

Both axes move the answer. Plan tier changes the base price; billing term applies the stated 15% discount. Here is every published combination, with the per-user figure at 15 users computed for each.

Close-up of an industrial air conditioner setup on a building wall, showcasing pipes and a ladder.

Plan	Billing	Monthly price	Annual outlay	Per user/mo at 15	Per user/yr at 15
Starter	Monthly	$245	$2,940	$16.33	$196.00
Starter	Annual	$208	$2,496	$13.87	$166.40
Plus	Monthly	$382	$4,584	$25.47	$305.60
Plus	Annual	$325	$3,900	$21.67	$260.00
Pro	Monthly	$627	$7,524	$41.80	$501.60
Pro	Annual	$533	$6,396	$35.53	$426.40

Working for annual outlay: the page states annual plans are “charged as one annual payment at sign-up”, so annual outlay is the quoted monthly figure × 12. Starter: $208 × 12 = $2,496. Plus: $325 × 12 = $3,900. Pro: $533 × 12 = $6,396. Monthly-billed outlay is the monthly price × 12 for a full year: $245 × 12 = $2,940, $382 × 12 = $4,584, $627 × 12 = $7,524.

The spread from cheapest to dearest cell is $2,496 against $7,524, a difference of $5,028 a year, or 3.01×. Tier choice moves the number far more than billing term does.

What is the 15% annual discount actually worth?

Between $444 and $1,128 a year, and it only pays back after roughly ten months.

Plan	Monthly-billed year	Annual-billed year	Saving/yr	Saving/mo	Discount as %
Starter	$2,940	$2,496	$444	$37.00	15.1%
Plus	$4,584	$3,900	$684	$57.00	14.9%
Pro	$7,524	$6,396	$1,128	$57.00 → $94.00	15.0%

Working for Starter: $2,940 − $2,496 = $444. Per month, $444 ÷ 12 = $37. As a percentage, $444 ÷ $2,940 = 15.10%. Plus: $4,584 − $3,900 = $684; $684 ÷ 12 = $57; $684 ÷ $4,584 = 14.92%. Pro: $7,524 − $6,396 = $1,128; $1,128 ÷ 12 = $94; $1,128 ÷ $7,524 = 14.99%. The stated 15% checks out against the published pairs to within rounding.

Now the reverse calculation. Annual billing takes the full year up front. Pay monthly and you can stop. So the question is how many months you must stay before the annual payment beats paying monthly and quitting early.

Plan	Annual paid up front	Monthly rate	Months of monthly billing that equal the annual outlay
Starter	$2,496	$245	10.19
Plus	$3,900	$382	10.21
Pro	$6,396	$627	10.20

Working: $2,496 ÷ $245 = 10.19. $3,900 ÷ $382 = 10.21. $6,396 ÷ $627 = 10.20.

Read it as a rule: if you are confident you will still be on the software in month 11, annual wins. If you are trialling and might leave inside ten months, monthly costs less in total even though it costs more per month. Service Fusion states all plans come with no contract requirements, which is what makes leaving early a real option on monthly billing.

What would ServiceTitan need to charge to match?

This is the only way to compare the two, because ServiceTitan supplies no number. Its pricing page lists three packages, Starter, Essentials and The Works, states “Our per-technician pricing is designed to fit your business and goals, at any size”, and then puts a Request Pricing button under each. No rate, no minimum seat count, no term.

So invert the question. Given a per-technician rate, what does ServiceTitan cost at 15 technicians, and which Service Fusion plan does that beat?

ServiceTitan rate per tech/mo	15 techs, per month	15 techs, per year	Cheaper than annual Starter ($208)?	Than annual Plus ($325)?	Than annual Pro ($533)?
$10	$150	$1,800	Yes	Yes	Yes
$13.87	$208	$2,496	Break-even	Yes	Yes
$15	$225	$2,700	No	Yes	Yes
$20	$300	$3,600	No	Yes	Yes
$21.67	$325	$3,900	No	Break-even	Yes
$25	$375	$4,500	No	No	Yes
$30	$450	$5,400	No	No	Yes
$35.53	$533	$6,396	No	No	Break-even
$40	$600	$7,200	No	No	No
$50	$750	$9,000	No	No	No
$75	$1,125	$13,500	No	No	No
$100	$1,500	$18,000	No	No	No

Working: multiply the rate by 15 for the monthly figure, then by 12 for the year. The break-even rows are the Service Fusion monthly prices divided by 15: $208 ÷ 15 = $13.87, $325 ÷ 15 = $21.67, $533 ÷ 15 = $35.53.

The table is a tool, not a verdict. When a ServiceTitan quote arrives, find the rate row and read across. What it will not tell you is which package that rate buys, because ServiceTitan does not publish package prices either.

Note also the direction of the scaling. Per-technician pricing rises with headcount; flat pricing does not. At 5 technicians, a $30 rate is $150 a month, well under annual Plus at $325. At 15 the same rate is $450, well over. The crossover moves with the rate, so a quote that looked good at your current size may not hold two hires later.

Two things contractors get wrong about this comparison

Misconception 1: “Unlimited users means Service Fusion is always cheaper.” It is not, at small headcounts. At one user, Service Fusion annual Plus costs $325 a month, which is $325 per user. Any per-technician product charging under $325 a head beats it at that size. At three users the figure is $108.33 per head; at five it is $65. Flat pricing only becomes a bargain once the divisor is large. The number to watch is your own headcount, and the table above gives it for every size from 1 to 50.

Misconception 2: “The annual plan saves 15% so it is obviously the right choice.” The discount is real and checks out at 14.9% to 15.1% against the published pairs. But it is paid as one payment at sign-up, and the payback point is 10.2 months on all three tiers. Leave in month 6 on annual Pro and you have paid $6,396 for six months of use, which is $1,066 a month. Six months of monthly billing would have been $3,762. The discount is a bet on staying, and the stake is the whole year.

A third, smaller one: “Starter has everything a small shop needs.” Starter lists job photo uploads, inventory management and job costing as add-ons, not inclusions. Plus includes all three plus integrated voice and text for $117 a month more on annual billing, which is $1,404 a year. If you would buy two of those three separately, the tier jump is likely the cheaper route, though Service Fusion does not publish add-on prices so the comparison cannot be completed from the page.

What is the tier gap worth, feature by feature?

Step	Annual monthly gap	Annual yearly gap	What the higher tier adds
Starter → Plus	$117	$1,404	Job photo uploads, inventory management, job costing, integrated voice and text
Plus → Pro	$208	$2,496	Open API integration, custom documents, eSign documents, customer web portal, progress billing and recurring invoicing
Starter → Pro	$325	$3,900	All of the above

Working: $325 − $208 = $117; × 12 = $1,404. $533 − $325 = $208; × 12 = $2,496. $533 − $208 = $325; × 12 = $3,900.

Per user at 15 users, those steps are $7.80, $13.87 and $21.67 a month respectively. Both Starter and Pro retain ServiceCall.ai and GPS fleet tracking as add-ons, so those sit outside every published price.

What could not be verified today

Every ServiceTitan price. Starter, Essentials and The Works all show Request Pricing. The vendor does not publish a price we could verify, so ServiceTitan appears in no price table on this page.
ServiceTitan’s minimum technician count, contract length and onboarding fee. None appear on the pricing page.
Service Fusion add-on prices. ServiceCall.ai, GPS fleet tracking, and the Starter-tier add-ons (job photo uploads, inventory management, job costing, custom documents, eSign, customer web portal, progressive billing) are named but not priced.
Payment processing rates for either vendor. Both mention integrated payments; neither publishes a percentage or per-transaction fee on the pricing page. Any processing cost you incur is on top of every figure above.
Implementation and onboarding costs. Service Fusion states personalised onboarding is included; it does not say whether a separate fee applies. ServiceTitan says nothing on the page.
Whether ServiceTitan’s per-technician rate counts office staff. Service Fusion’s unlimited-user policy explicitly covers dispatchers and office staff. ServiceTitan’s page says per technician without defining the term.

This site does not use either product. Everything above is a record of what the vendors publish, plus arithmetic on those published figures.

When these numbers are wrong

You get a negotiated rate. Both vendors sell through a demo-and-quote process. Published list prices are the starting point, not the settled one.
Prices change. These were read on 30 August 2026. Check the pricing pages before you commit.
Payment processing dominates. On high card volume, processing fees can exceed the subscription. A shop taking $200,000 a month on cards pays more in processing at almost any rate than the $533 monthly Pro subscription. Neither pricing page states a rate, so this cannot be modelled here.
You need an unpriced add-on. If GPS fleet tracking or ServiceCall.ai is a requirement, the plan price is a floor, not a total.
Your headcount is below about 8. Flat pricing loses its advantage fast at small sizes. Re-read the first table at your actual number rather than at 15.
Headcount is seasonal. HVAC crews swell in summer. Flat pricing is insensitive to that; per-technician pricing is not, unless the contract lets seats flex down. Ask.

What to check before buying

Get ServiceTitan’s per-technician rate in writing, for a named package, at your technician count. Then find the row in the reverse table above.
Ask ServiceTitan whether office staff and dispatchers count as technicians for billing. At 15 users the answer can move the total by several hundred dollars a month.
Ask both vendors for the payment processing rate as a percentage plus per-transaction fee, and run it against your actual monthly card volume.
Price Service Fusion’s add-ons individually before choosing Starter. If two or more are needed, compare against the $117 a month Starter-to-Plus step.
Decide honestly whether you will still be running this software in month 11. Under that, monthly billing costs less in total despite the higher headline rate.
Confirm ServiceTitan’s contract length and any minimum seat commitment. Service Fusion states no contract requirement; ServiceTitan’s page does not address it.
Re-read both ServiceTitan’s and Service Fusion’s pricing pages on the day you sign.