Service Fusion Plan Tiers: Starter vs Plus vs Pro
Published Service Fusion prices for all three tiers, worked out per user at 1 to 50 seats, and the annual-billing saving on each.
Service Fusion publishes three tiers with unlimited users on every one. Billed annually they are Starter at $208 per month, Plus at $325 per month and Pro at $533 per month, each charged as a single annual payment at sign-up. Billed monthly the same tiers are $245, $382 and $627. The step from Starter to Pro costs $325 more per month on annual billing, or $3,900 a year.
Key points
- All three Service Fusion tiers include unlimited users at the same price, so the cost per seat falls every time you add a person.
- Annual billing costs $2,496 (Starter), $3,900 (Plus) or $6,396 (Pro) per year, against $2,940, $4,584 and $7,524 on monthly billing.
- The advertised 15 percent annual discount checks out: the savings are $444, $684 and $1,128, or 15.1, 14.9 and 15.0 percent of the monthly-billed totals.
- Moving Starter to Plus costs $117 more per month on annual billing and adds job photo uploads, inventory management, job costing, and integrated voice and text.
- Moving Plus to Pro costs $208 more per month on annual billing and adds open API integration plus four features that are add-ons on the lower tiers.
This page is a record of what the vendor publishes on its own pricing page, with the arithmetic worked out. This site does not use the product and does not claim to have tested it.
What does each Service Fusion plan cost?
Six published prices, three tiers, two billing terms. Everything below comes from the Service Fusion pricing page as it stood on 25 August 2026. The annual column is stated as a per-month figure but charged as one payment at sign-up.
| Tier | Monthly billing | Annual billing (per month) | Annual billing (per year) | Monthly billing (per year) | Saving by paying annually |
|---|---|---|---|---|---|
| Starter | $245 | $208 | $2,496 | $2,940 | $444 |
| Plus | $382 | $325 | $3,900 | $4,584 | $684 |
| Pro | $627 | $533 | $6,396 | $7,524 | $1,128 |
The working on the saving column, line by line:
- Starter: $245 × 12 = $2,940. $208 × 12 = $2,496. $2,940 − $2,496 = $444. $444 ÷ $2,940 = 15.10%.
- Plus: $382 × 12 = $4,584. $325 × 12 = $3,900. $4,584 − $3,900 = $684. $684 ÷ $4,584 = 14.92%.
- Pro: $627 × 12 = $7,524. $533 × 12 = $6,396. $7,524 − $6,396 = $1,128. $1,128 ÷ $7,524 = 14.99%.
The stated 15 percent discount is accurate to within a rounding step on all three tiers. Plus is the one that comes up slightly short, by $4 a year against a clean 15 percent.
Assumptions behind every figure on this page
- Prices are the list prices published on the vendor pricing page on 25 August 2026, before any negotiated discount.
- No add-ons are included. ServiceCall.ai and GPS fleet tracking are listed as add-ons on all three tiers with no price shown.
- No payment processing charges are included, because the pricing page names integrated payments as a feature but does not publish a processing rate.
- No sales tax is included. Software tax treatment varies by state.
- “Per user” means the published plan price divided by headcount. The vendor does not sell seats; this is a derived figure and does not appear on the vendor’s page.
What does Service Fusion cost per user at your headcount?
Because users are unlimited, the per-user cost is entirely a function of how many people you put on the system. The vendor confirms this directly: the FAQ states that one technician and one dispatcher pay the same as 20 technicians and a full office. That makes the following table the number most readers are actually looking for. Find your headcount row and read across.
Annual billing, effective cost per user per month:
| Users | Starter ($208) | Plus ($325) | Pro ($533) |
|---|---|---|---|
| 1 | $208.00 | $325.00 | $533.00 |
| 2 | $104.00 | $162.50 | $266.50 |
| 3 | $69.33 | $108.33 | $177.67 |
| 4 | $52.00 | $81.25 | $133.25 |
| 5 | $41.60 | $65.00 | $106.60 |
| 6 | $34.67 | $54.17 | $88.83 |
| 8 | $26.00 | $40.63 | $66.63 |
| 10 | $20.80 | $32.50 | $53.30 |
| 12 | $17.33 | $27.08 | $44.42 |
| 15 | $13.87 | $21.67 | $35.53 |
| 20 | $10.40 | $16.25 | $26.65 |
| 25 | $8.32 | $13.00 | $21.32 |
| 30 | $6.93 | $10.83 | $17.77 |
| 40 | $5.20 | $8.13 | $13.33 |
| 50 | $4.16 | $6.50 | $10.66 |
Worked example for the row most small HVAC shops sit on. Five users on Plus, annual billing: $325 ÷ 5 = $65.00 per user per month, or $780 per user per year. The same five users on Starter: $208 ÷ 5 = $41.60 per user per month. On Pro: $533 ÷ 5 = $106.60 per user per month.
The shape of this table is the whole commercial argument for unlimited-user pricing. At one user, Pro costs $533 per seat per month. At 30 users the same plan costs $17.77 per seat per month, a factor of 30 difference for identical software.
How do the two billing terms compare across headcount?
This is the second axis. Varying billing term and headcount together shows where the annual commitment matters and where it is noise. Figures are cost per user per month.
| Users | Starter annual | Starter monthly | Plus annual | Plus monthly | Pro annual | Pro monthly |
|---|---|---|---|---|---|---|
| 1 | $208.00 | $245.00 | $325.00 | $382.00 | $533.00 | $627.00 |
| 3 | $69.33 | $81.67 | $108.33 | $127.33 | $177.67 | $209.00 |
| 5 | $41.60 | $49.00 | $65.00 | $76.40 | $106.60 | $125.40 |
| 8 | $26.00 | $30.63 | $40.63 | $47.75 | $66.63 | $78.38 |
| 10 | $20.80 | $24.50 | $32.50 | $38.20 | $53.30 | $62.70 |
| 15 | $13.87 | $16.33 | $21.67 | $25.47 | $35.53 | $41.80 |
| 20 | $10.40 | $12.25 | $16.25 | $19.10 | $26.65 | $31.35 |
| 30 | $6.93 | $8.17 | $10.83 | $12.73 | $17.77 | $20.90 |
| 50 | $4.16 | $4.90 | $6.50 | $7.64 | $10.66 | $12.54 |
Two things fall out of this. First, the annual discount is worth more in absolute dollars than any headcount decision you can make, because headcount does not change the bill at all. Second, the per-user gap between billing terms shrinks to cents at high headcount, so at 50 users the choice between terms is $2 a month per person on Pro but still $1,128 a year for the business.
There is a cash-flow point the table does not show. The annual price is charged as one payment at sign-up, so Pro annual means finding $6,396 on day one rather than $627 a month. A business that would need to borrow at more than roughly 15 percent to cover that lump sum is not saving anything by paying annually.
What does the step up between tiers actually cost?
The step-up cost is the number to weigh against the features each tier adds.
| Move | Extra per month (annual billing) | Extra per year (annual billing) | Extra per month (monthly billing) | Extra per year (monthly billing) |
|---|---|---|---|---|
| Starter to Plus | $117 | $1,404 | $137 | $1,644 |
| Plus to Pro | $208 | $2,496 | $245 | $2,940 |
| Starter to Pro | $325 | $3,900 | $382 | $4,584 |
What each step buys, taken from the feature lists on the pricing page:
- Starter to Plus adds job photo uploads, inventory management, job costing, and integrated voice and text. On Starter, job photo uploads, inventory management and job costing are listed as add-ons.
- Plus to Pro adds open API integration, custom documents, eSign documents, customer web portal, and progress billing and recurring invoicing. On Plus, the last four are listed as add-ons.
- On all three tiers, ServiceCall.ai and GPS fleet tracking remain add-ons.
Because the vendor does not publish add-on prices, you cannot work out whether buying add-ons on Starter beats moving to Plus. That is the single most useful calculation on this page that cannot be done from published figures. If you are choosing between the two routes, the add-on quote is the number to ask for first.
Multi-year cost: what does staying on each tier add up to?
The vendor states there are no contract requirements, so nothing locks you in past the term you pay for. Even so, software costs compound quietly. This table assumes list prices hold, which is an assumption and not a promise.
| Tier and term | Year 1 | Cumulative by year 2 | Cumulative by year 3 | Cumulative by year 5 |
|---|---|---|---|---|
| Starter annual | $2,496 | $4,992 | $7,488 | $12,480 |
| Starter monthly | $2,940 | $5,880 | $8,820 | $14,700 |
| Plus annual | $3,900 | $7,800 | $11,700 | $19,500 |
| Plus monthly | $4,584 | $9,168 | $13,752 | $22,920 |
| Pro annual | $6,396 | $12,792 | $19,188 | $31,980 |
| Pro monthly | $7,524 | $15,048 | $22,572 | $37,620 |
Over five years, choosing annual billing on Pro rather than monthly keeps $5,640 in the business ($37,620 − $31,980). That is $1,128 × 5. Over the same five years, the gap between Starter annual and Pro annual is $19,500 ($31,980 − $12,480).
Reverse calculation: how many jobs pay for each plan?
Turn the question around. Rather than asking what the software costs, ask how much extra work it has to unlock to pay for itself. This table divides the annual cost by gross margin per job, rounding up to whole jobs, because a fraction of a job is not billable.
Jobs per year needed to cover the plan, annual billing:
| Gross margin per job | Starter ($2,496) | Plus ($3,900) | Pro ($6,396) |
|---|---|---|---|
| $100 | 25 | 39 | 64 |
| $150 | 17 | 26 | 43 |
| $200 | 13 | 20 | 32 |
| $300 | 9 | 13 | 22 |
| $400 | 7 | 10 | 16 |
| $500 | 5 | 8 | 13 |
| $750 | 4 | 6 | 9 |
| $1,000 | 3 | 4 | 7 |
| $2,000 | 2 | 2 | 4 |
The working for one row: Pro at $6,396 a year, $300 gross margin per job. $6,396 ÷ $300 = 21.32, rounded up to 22 jobs. Spread over 12 months that is under two extra jobs a month.
Converted to a monthly figure, Starter annual needs $208 of gross margin a month to break even, Plus needs $325 and Pro needs $533. For an HVAC business running a single van at $300 margin per job, that is a shade under one extra job a month for Starter and under two for Pro.
When is this estimate wrong?
Every figure above is list price arithmetic. It stops being right in these cases.
- Add-ons are bought. ServiceCall.ai and GPS fleet tracking are add-ons on every tier and have no published price. A Starter plan with three add-ons could cost more than Plus, and nothing on the published page lets you check that.
- Payment processing volume is significant. The pricing page names integrated payments and payment processing as included features but publishes no rate. If you run $80,000 a month through the system, the processing rate will dwarf the difference between tiers. Ask for the rate in writing before comparing tiers on subscription price alone.
- A discount is negotiated. These are list prices. Sales contact details are published on the pricing page, which usually means list price is a starting point.
- The price changes. Verified 25 August 2026 only. Vendor pricing pages change without notice and without a changelog.
- Sales tax applies. Software subscriptions are taxable in some states and not others. The published prices do not include tax.
- You cancel mid-year on annual billing. The annual price is charged as one payment at sign-up. The page states no contract requirements but does not state a refund policy for the unused part of a prepaid year.
- Your headcount is one. At a single user, the per-user table is the plan price. Unlimited users is worth nothing to a sole operator, and the whole pricing model is designed for the opposite case.
Two things people get wrong about this pricing
“The cheaper tier is cheaper per user.” It is cheaper in absolute terms, but per-user cost is set by headcount, not by tier. Pro at 20 users costs $26.65 per user per month. Starter at two users costs $104.00 per user per month. The company on the top tier is paying a quarter as much per person as the company on the bottom tier. If you are comparing Service Fusion against a per-seat competitor, the tier you pick matters far less than how many people you plan to put on it.
“Monthly billing is only slightly more expensive.” On a per-month view the gaps look small: $37 on Starter, $57 on Plus, $94 on Pro. Annualised they are $444, $684 and $1,128. On Pro that is 17.6 percent added to the annual-billed cost ($1,128 ÷ $6,396), not 15 percent. The 15 percent figure is the discount off monthly, not the premium over annual, and those are different denominators. Both numbers are correct; they answer different questions.
What could not be verified
- Add-on prices. ServiceCall.ai and GPS fleet tracking are named as add-ons on all three tiers with no price published. Job photo uploads, inventory management, job costing, custom documents, eSign documents, customer web portal and progressive billing are add-ons on the lower tiers, also without published prices.
- Payment processing rates. No percentage or per-transaction fee is published.
- Onboarding cost. The page states that all plans come with personalised onboarding, but does not say whether it is included in the price or quoted separately.
- Refund terms on prepaid annual plans. Not published.
- Minimum term. The page states no contract requirements, but does not define the notice period for a monthly plan.
- Customer count context. The page states the product is trusted by over 7,000 service companies. That is a vendor claim reproduced here as a claim, not as a verified figure.
No other vendors were checked for this article, so no comparison table against competing products is offered. Nothing above should be read as a ranking.
What to check before you buy
- Get the add-on price list in writing, then rerun the Starter-plus-add-ons total against the flat Plus price of $325 per month on annual billing.
- Ask for the payment processing rate as a percentage plus any per-transaction fee, and multiply it by your actual monthly card volume. That number will often exceed the tier difference.
- Confirm whether the $208, $325 and $533 annual figures are locked for renewal or only for the first term.
- Confirm what happens to a prepaid annual plan if you cancel in month four.
- Confirm that personalised onboarding carries no separate charge.
- Count the people who will actually log in, including office staff, and divide the plan price by that number before comparing against any per-seat product.
- Check whether open API integration, which appears only on Pro, is needed for any accounting or payroll link you rely on, because that single feature is the $208 per month gap between Plus and Pro.
Prices verified against the Service Fusion pricing page on 25 August 2026. Check them again before you sign.
Read next
- Service Fusion Pricing for a 15-Person Plumbing Company
- Service Fusion vs Kickserv: HVAC Dispatch Costs Compared
- Cheapest Service Fusion Setup for a Budget-Conscious Plumber
- ServiceTitan True Cost After Onboarding Fees and Add-Ons
Also worth reading: ServiceTitan vs Service Fusion: Cost at 15 Users
Also worth reading: Service Fusion Usage Fees: Texting and Call Charges
Common questions
- How much does Service Fusion cost per month?
- Service Fusion publishes six prices. Billed annually, Starter is $208 per month, Plus is $325 per month and Pro is $533 per month, each charged as one annual payment at sign-up. Billed monthly, the same tiers are $245, $382 and $627 per month. The annual route costs $2,496, $3,900 and $6,396 per year. The monthly route costs $2,940, $4,584 and $7,524 per year. Every tier includes unlimited users at the same price.
- Does Service Fusion charge per user?
- No. The pricing page states that no matter which plan you choose you get unlimited users, and that a company with one technician and one dispatcher pays the same as a company with 20 technicians and a full office. That means the effective cost per user falls as you add seats. On Starter billed annually at $208 per month, five users work out at $41.60 each per month and 20 users at $10.40 each per month.
- How much do you save paying Service Fusion annually?
- The page advertises a 15 percent discount for annual payment. Working from the published figures, Starter drops from $2,940 to $2,496 a year, a saving of $444. Plus drops from $4,584 to $3,900, a saving of $684. Pro drops from $7,524 to $6,396, a saving of $1,128. As a percentage of the monthly-billed total those savings are 15.1, 14.9 and 15.0 percent, so the advertised 15 percent holds to within a rounding step.
- What is the difference between Service Fusion Starter, Plus and Pro?
- Starter lists customer management, estimates and jobs, scheduling and dispatching, integrated payments, QuickBooks integration, invoicing, payment processing, project management, reporting, text messaging alerts and estimate options. Plus adds job photo uploads, inventory management, job costing and integrated voice and text. Pro adds open API integration, custom documents, eSign documents, customer web portal, and progress billing and recurring invoicing. ServiceCall.ai and GPS fleet tracking are listed as add-ons on all three tiers.
- Is Service Fusion worth it for a two-van HVAC company?
- That depends on gross margin per job rather than headcount, because users are unlimited. Starter billed annually costs $2,496 a year. At $150 gross margin per job you need 17 extra or recovered jobs a year to cover it. At $400 margin you need 7. Pro at $6,396 a year needs 43 jobs at $150 margin or 16 at $400. Those are the break-even counts; anything above is return.
Sources — checked Aug 25, 2026
Prices and plan limits are taken from the pages above on the date shown. Vendors change them without notice. Confirm on the vendor's own site before purchasing. We have not used these products — see our methodology.