Kickserv vs ServiceTitan: Invoicing Plan Costs for Plumbers

Kickserv publishes fixed invoicing plan prices for plumbing crews: $60/mo for 5 users, $119/mo for 10 users, or $199/mo for 20 users, each with a 20% discount if paid annually. ServiceTitan does not publish any price on its pricing page for its Essentials, The Works, or top-tier packages; every option requires a custom quote.

What each vendor actually lists

Kickserv’s pricing page shows three named plans with dollar figures attached, billed monthly or annually:

Plan	Users included	Monthly price	Annual price (20% off)
Start	5	$60/mo	~$48/mo
Run	10	$119/mo	~$95/mo
Scale	20	$199/mo	~$159/mo

All three tiers include an embeddable contact form, automated email and text reminders, over 20 business reports, time tracking, expense tracking, and QuickBooks Online accounting integration, per the same page.

ServiceTitan’s pricing page lists three packages — Essentials, The Works, and a third unnamed tier — each including Dispatching, Scheduling, Call Booking, Invoicing, Pricebook, Mobile Estimates, Payroll Management, Advanced Reporting, Commission Tracking, and Customizable Memberships. The page states pricing is “per-technician” but every plan button reads “Request Pricing.” No monthly rate, per-technician fee, minimum contract size, or setup cost appears anywhere in the source text.

What each plan totals over a full year

Multiplying Kickserv’s listed monthly rates by 12 shows what a plumbing shop actually pays over a year if billed month to month: Start comes to $720/yr (12 x $60), Run comes to $1,428/yr (12 x $119), and Scale comes to $2,388/yr (12 x $199). Switching to Kickserv’s stated 20% annual discount instead brings those same three plans to roughly $576/yr (12 x $48), $1,140/yr (12 x $95), and $1,908/yr (12 x $159) — a saving of about $144/yr on Start, $288/yr on Run, and $480/yr on Scale for committing to annual billing instead of paying month to month.

Cost at 1, 3, 5, and 8 users

Kickserv sells capacity in blocks, so the plan a solo plumber needs is the same plan a 5-person crew needs.

Team size	Kickserv plan required	Monthly cost
1 user	Start (covers up to 5)	$60/mo
3 users	Start (covers up to 5)	$60/mo
5 users	Start (covers up to 5)	$60/mo
8 users	Run (covers up to 10)	$119/mo

A shop growing from 5 to 8 plumbers jumps from $60/mo to $119/mo, a $59/mo increase, even though only 3 more logins were added. That is the practical effect of block pricing: you pay for the next tier’s full user ceiling even if you only need a few more seats.

ServiceTitan’s per-technician model would in theory scale more smoothly with headcount, but since no per-technician rate is published, this site cannot calculate what 1, 3, 5, or 8 ServiceTitan users would cost. Any number quoted elsewhere for ServiceTitan is not sourced from the vendor’s own pricing page and should not be treated as current.

Per-user cost across Kickserv’s tiers

Dividing each plan’s monthly price by its included user count shows the effective per-seat rate baked into Kickserv’s block pricing: Start works out to $12.00 per user per month ($60 ÷ 5 users), Run works out to about $11.90 per user per month ($119 ÷ 10 users), and Scale works out to $9.95 per user per month ($199 ÷ 20 users). The per-user rate falls as the shop moves up tiers, which means a plumbing business that is close to filling a tier’s full user count gets more value per seat than one sitting near the bottom of a tier with several unused logins. A 6-person crew paying $119/mo on Run, for instance, is effectively paying $19.83 per active user that month, well above the $11.90 rate the plan hits once all 10 seats are in use.

Kickserv Kickback: what it actually saves

Kickserv’s page describes a separate discount program tied to payment processing volume, not to invoicing itself. Start, Run, and Scale users get 5% off their monthly subscription fee if they process a minimum amount through Kickserv each month:

Plan	Monthly processing minimum	Discount	Dollar value at minimum volume
Start	$1,000	5%	$3.00/mo off $60
Run	$2,000	5%	$5.95/mo off $119
Scale	$3,000	5%	$9.95/mo off $199

For annual subscribers, the page states the monthly minimum is multiplied by 12, meaning a Scale annual subscriber would need to process roughly $36,000 over the year to qualify. This is a subscription-fee rebate, not a reduction in payment processing rates, and Kickserv’s page does not list what its underlying card processing fees are.

Converted to annual terms, those same monthly minimums work out to $12,000/yr for Start, $24,000/yr for Run, and $36,000/yr for Scale (each monthly minimum x 12), which lines up with the page’s own statement that annual subscribers must hit twelve times the monthly figure. A shop deciding whether to route its card payments through Kickserv to earn this discount should weigh the $3.00/mo, $5.95/mo, or $9.95/mo saving against whatever payment processing rate Kickserv charges elsewhere on the page, since the discount only touches the subscription fee, not the per-transaction cost.

Break-even: is Run ever cheaper than two Starts?

Because Kickserv is block-priced, a shop with 8-10 plumbers might wonder whether two Start subscriptions beat one Run subscription. Two Start plans would cost $120/mo combined (2 x $60) but only if Kickserv allowed splitting a team across separate accounts, which its pricing page gives no indication supports shared jobs, scheduling, or reporting across accounts. Treated as a single team, Run at $119/mo for 10 users is the only sanctioned option once headcount exceeds 5, and it costs $1/mo less than two separate Start subscriptions would total, before accounting for the operational mess of running two disconnected accounts. In practice, the plan tiers are designed to be used as-is rather than combined.

Looked at on an annual basis under the 20% discount, two Start plans billed annually would total about $1,152/yr (2 x $576), while one Run plan billed annually totals about $1,140/yr — a $12/yr difference in Run’s favor, which is even smaller than the $1/mo gap on month-to-month billing once rounded across the year. Either way, the margin is too thin to justify running two separate accounts instead of the single tier already built for that headcount.

What could not be verified

ServiceTitan’s actual invoicing plan price is not published anywhere on its pricing page. The page names three tiers and lists their included features but replaces every price with a “Request Pricing” call to action. This site could not find a per-technician rate, a monthly minimum, implementation fee, or contract length on the vendor’s own page, so no ServiceTitan price appears in the tables above. Any comparison claiming a specific ServiceTitan dollar figure is not sourced from the vendor’s current pricing page and should be treated as unverified.

Kickserv’s page also does not state a price for a “Premium” tier, which is mentioned only in the Kickserv Kickback discount list alongside Start, Run, and Scale, without appearing in the main pricing grid. Since no dollar figure is attached to it in the source text, it is left out of the price table above.

What to check before buying

• Ask ServiceTitan for a written, itemized quote that separates the per-technician fee, any platform or setup fee, and payment processing rates, since none of these appear on its public pricing page.
• Confirm with Kickserv whether the $60/$119/$199 rates are current at signup, since prices on vendor pages can change between the date this article was verified (2026-08-13) and the date you sign up.
• If your crew size sits near a Kickserv tier boundary (5, 10, or 20 users), work out whether the jump to the next block is worth it now or whether you can defer hiring past that headcount to stay on the cheaper plan.
• If you plan to rely on Kickserv Kickback, check your average monthly card processing volume against the $1,000 / $2,000 / $3,000 thresholds before assuming you’ll qualify for the 5% discount, and remember the annual version of that threshold is twelve times larger.
• Ask both vendors directly whether QuickBooks Online integration (listed on Kickserv’s page) or the Accounting features (listed on ServiceTitan’s page) require an additional paid add-on, since the source pages list these as features without confirming whether any are gated behind a higher tier.
• Get the annual-billing total in writing from Kickserv before switching billing cycles, since the pricing page states a 20% discount but does not display the annual invoice total as a separate number.

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